What our customers say about us

Linn Records is fully committed to providing the best possible service and recordings for our customers. 

We are always happy to hear what our customers have to say and thought that we would share some customer comments with you.  If you would like to share your own comments please email us.

Read what our customers say about:

Linn Records Customer Service

Linn Records Music

Linn Records Downloads

Linn Records SACDs

Linn Records Customer Service

  • "I felt I had to email to express my appreciation for the replacement super jewel case and the very thoughtful addition of the spare, which arrived with the post this morning. I don't think it's possible for customer support and service to get much better than that." D Gerrard
  • "Exemplary customer service and a wonderful website - incredibly clear and intuitive to use." A Pepper
  • "Thank you for the receipt of my recent order. I am enjoying the CD's  and I wish to record my appreciation of the efficiency and speed of your service." R Garson
  • "I ordered two SACDs on Thursday evening via website; took delivery all the way up here in the Outer Hebrides Saturday lunchtime!! Yay Linn, brilliant service, thankyou!"  J Adams
  • "Great service as always from Linn.  The fact that your products sound fantastic helps as well!" S Kerr
  • "Wow! I am impressed with your speed and efficiency." N Farran
  • "I just wanted to thank you so much for the speed and efficiency with which you dealt with my first order - they arrived, unbelievably, the day after I placed the order!"  L Fraser
  • "Thanks for a quick delivery." F Tetaert
  • "I appreciate it when people go a little further than duty calls to help." S Geale
  • "Thanks for the very swift despatch of this item - ordered yesterday and received today.  Excellent.  Thank you." S Wallington
  • "Thank you again - nice people are the heart of great companies!" B Singleton
  • "Thank you for being such a lovely firm to deal with!!" U Price
  • "Very quick delivery, nice music and very good recording quality." S Rimondi
  • "Thanks a lot for your support and good customer service. That way I really feel that buying Linn was a very good choice." M Mikusik

 

Linn Records music 

  • "Secret love. Thank you Claire & Linn. Fabulous album." G Williams
  • "Thank you for all the wonderful recordings that you provide us as customers... That's why we keep coming back for more! Thanks again, "customer for life"!"  D San Souci
  • "I want to thank you for both recordings, but mostly I want to thank Artur Pizzaro for his magnificent and renewing piano playing. I am looking forward to much more from this young player with an expression unlike any other and older pianists." M Bjerg
  • "A friend of mine bought over the barb jungr disc - wow!" M Strack
  • "Barb Jungr Love me Tender: A Wonderful! Wonderful!! Wonderful!!! record. Jungr is a great artist and Linn have captured her magnificently in surround hifi as she deserves to be heard. Thank you Ms. Jungr and Thank you Linn." A Lee
  • "I just received a copy of the Shostakovich Symphony 11 SACD. It is absolutely cracking!!! My neighbours will be complaining about the sonic boom when the base drum goes off! Thanks for an excellent (stunning) recording." E Wilson
  • "Thanks a lot guys, this Tommy Smith CD you sent me is great!  Top sax. PS. even your CD cases look cool!" J Williams
  • "Thank you so much for supporting the dsd/sacd format. I have been collecting classical music for years and find it the most important technological innovation since the LP. It is particularly well suited to those of us who wishes technology to serve the purpose of getting closer to the music rather than cultivating extraneous distractions. There are so many of your recordings that I enjoy, but I wish to single out the superb collaboration  between  Joseph Swensen and the Scottish Chamber Orchestra.  In each case they have brought something special to their interpretations, and Mr. Swensen's playing has so much personality and feeling as to recall masters like Kreisler and Szigetti." P Eriksson
  • "I went to see Carol Kidd 3 weeks ago,  ...I just love her to bits  and always make the effort to get to wherever she is performing.   Nobody can touch her ...and the audience wouldn't let her go ...wonderful evening.  'Linn' certainly know how to pick them!" E McLennan
  • "I was so impressed with the audio quality and content of your CD's that it made me seek out and listen to a Linn HiFi (On the basis that if you know this much about music your HiFi must be good). I now own a Linn Classik system - and it's excellent!" M Wilkinson
  • "Your CD's and SACD's are musically so good!" D Comeau
  • "Terrific performances and demonstration sound quality. What else would one get from Linn ?! I found the flute sound particularly impressive. Magical flautist with a magic flute." P Hamilton
  • "Your recordings of the Scottish Ensemble have given me great pleasure; I have the two Shostakovich releases, the second of which includes that marvellous performance of the Ravel string quartet." J Hickman
  • "Up to now I'm the owner of 3 of your classical CDs with Artur Pizarro. Congratulations to the artist and not to forget your recording quality. I hope you will publish more of these high quality records, especially with the HDCD technique."  R Rausch

Linn Records Downloads

  • "I immediately ordered and am downloading Pizarro's Ravel as a studio master FLAC. I use the open source Mac OS X converter Max to transcode FLAC to Apple Lossless; it works like a charm, and I recommend it to your other Mac OS X users for FLAC to Apple Lossless conversion. I cannot overemphasize how wonderful the quality of these tracks is - beyond Pizarro's artistry, which is matchless. I am utterly satisfied with the quality, and I plan to continue to purchase other recordings from you." T Sidebottom
  • "Yes!!!!! FLAC!!!!!! Bless you all, thanks so much for doing this. I bought and downloaded my first album ever today." C Hermansen
  • "Firstly, thank you for providing a great new service.  I've bought Linn CDs in the past (and owned Linn HiFi), and this is an excellent service which really fills a gap.  The Artur Pizarro last 3 Beethoven sonatas CD is superb, by the way." T Summers
  • "By providing FLAC, you're now addressing my requirements 100%! As expected, playing CD Quality FLAC in OS X is flawless." M James
  • "There are many, many companies out there who take the attitude "Windows or nothing" and I congratulate you on your enlightened attitude, both towards Linux, and the DRM issue." D Kavanagh
  • "It is important that quality smaller labels lead the way for high rez downloads, currently I'm listening to what must be the most moving and invigorating Messiah on record. I have about 12 recordings and Linn's is the finest overall. All your recordings are superb......yes I am spreading word." P Harben
  • "I have just down loaded Carol Kidd's All My Tomorrows. Wonderful recording. Thanks..." D Pulvermacher
  • "I just purchased Barb Jungr Master Studio download album - Walking In The Sun. Thanks very much for offering these Master Studio downloads - spreading the word on them." K Liles
  • "I'm very pleased to see that you are offering high quality downloads of some wonderful recordings. I plan to be a frequent customer." C Hodel
  • "I am very impressed with your user-friendly download system for CD tracks and as I type am downloading some of the Rogier disc. I have been looking for a system like this for ages." A Mackay
  • "Thanks for the great idea of providing downloads at CD (or even better) quality ! No need to buy a physical CD just to have to copy it onto the music server!" M Nitters
  • "The quality of the downloaded tracks are awesome!! Am delighted with the sound quality and intend to download more tracks." A Hird
  • "My heart's in the Highlands just finished downloading. I am totally enchanted! Thank you for a superb job in your recordings!" J Molyneaux
  • "Linn's idea of selling master quality digital music is great! I listened yesterday to Messiah - what a great recording! I will spread the word around on the audiophile websites I visit." D Boeriu
  • "Just downloaded Barb Jungr - Waterloo Sunset Studio Master...it's superb." P Leigh
  • "Congratulations on making Studio Master quality available and multiple congratulations for trusting your customers and avoiding DRM.  I have tried the files (Messiah and Liszt) and the quality is superb.  It is a pity that the larger record companies have not had the same concern for their customers. This is a great step forward in home reproduction." G Gibney

Linn Records SACDs

  • "SA-CD discs achieve what excellently recorded stereo discs can only aspire to - total envelopment in the performance and venue. This is as real as it currently gets!" B Whiston
  • "As a recording and mastering engineer, I find the SACD format a real clone of the original recordings, and finally we can compare the warm sound of master analog recordings with the first digital format with incredible dynamics and sound detail. Mix all this with such great Linn artist´s music and you have an endless enjoyable music experience." J Monteverde de Mesa
  • "Linn again gives the audio world a SA-CD standard to look up to.  Linn SA-CD recording are so pristine and clear they confirm the remarkable qualities of SA-CD." W Brevoort
  • "Linn SACDs envelope me in sound and greatly increase my enjoyment of the music." J Butler
  • "SA-CD makes the room feel crammed with musicians!" A Sullivan
  • "I didn't believe SA-CD could sound that good ..... until I heard it."  D Basel
  • "Until now every format has added its own subtle imprint to the music - but at last with your SA-CDs all I can hear is the performance. That's the kind of technology I like." M McDonough
  • "Listening to Super Audio, particularly Jazz, is like being sat at the front table at Ronnie Scott's.  Heaven in my ears." M Brocks
  • "I would like to congratulate you on the wonderful sound you have achieved on these discs - the SACD of the Ravel is particularly impressive. I do hope you intend to continue with releasing recordings in the SACD format;  their extra quality is greatly to be appreciated." J Hickman