How to access a missing track
If you are missing a track due to an interruption to your download or if a track downloads as a .part file, you can instantly retrieve your music by looking in your "previously downloaded" list in downloads in "my account". Your tracks are stored there in case you need them as back up.
This function was put into place in 2011, so any purchases made before it was introduced may still require a re-set to access missing tracks. If you are unable to download using the "previously downloaded" function please email us.