Linn Records Help Section 

Welcome to Linn Records Help section.  Hopefully you will find an answer to your query here.  There are four main sections: What to buy, How to buy, Downloads and Vinyl and CD care. 

If you do not find your answer here then please email us.  The more information you provide the quicker we will be able to help you.   You can also telephone us on +44 (0) 141 303 5027 if you require immediate help. The office is open Monday - Friday 8.30am - 4.30pm.

What to buy  

• The Compact Disc has come a long way since it was initially introduced. Linn has used its expertise in sound recording to use the CD medium to the full and offers discs which all play back in regular CD players whilst offering various enhancements which can be exploited on more specialist disc playing products. The enhancements include SACD, HDCD and GOLD discs.
  
• Vinyl is the original, and some say the best, high quality music recording system. Linn's top quality pressings are available on 180 gram VINYL.
  
• Linn offers Download files in three different quality levels; Studio Master (FLAC/WMA), CD Quality (FLAC/WMA) and MP3. Your first step should be to download our free test files to see which is best for you.  For more information visit our Download section.

How to buy

Purchasing music for delivery

• Selecting your country and currency
• Adding items to the shopping cart
• Completing a purchase
• Payment Options
• Shipping Options
• Delivery Times
• Delivery problems FAQs
• Returns/Cancellations

Purchasing music to download

• Selecting your country and currency
• Adding items to the shopping cart
• Completing a purchase
• Payment Options

Other

• Buying and redeeming Gift Certificates
• Entering a Promotion Code

Downloads

What download is best for me?

1. Download quality and file type
2. Beginner's Guide
3. Free testfiles

How do I play my download?

• How to play downloads on your computer
• How to play downloads through your hifi
• Playing downloaded music on a Klimax DS digital music player
• Burning downloaded music onto CD
• Burning downloaded music onto DVD-A
• Download Time

Hints 

1. How to access your download
2. How to access a missing track
3. Using a download manager
4. How to download the album sleeve
5. How to display the sleeve artwork
6. How to download track information  
7. DRM (digital rights management)
8. Choosing a digital media receiver

Troubleshooting

• Are Linn downloads compatible with my computer?
• I have filled up my hard drive. What do I do?

1. How do I ensure that I don't lose all my music if my computer fails?

CD and vinyl care

• How to take care of Vinyl
• How to take care of CDs
  
  

Click here for a full set of Linn's terms and conditions.